The complex was modernised in 2020. The friendly staff at the reception desk are happy to answer any questions. Valuables can be stored securely and conveniently in the safe. Guests can get more information about excursions at the tour desk. Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Further services include a 24-hour security service, a babysitting service (on request and for a fee), room service (for a fee), a laundry service, a hairdresser and a page service.
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