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Property Location With a stay at Maroma, A Belmond Hotel, Riviera Maya in Playa del Carmen, you'll be 6.9 mi (11.1 km) from El Camale�n Mayakoba Golf Course and 11.7 mi (18.9 km) from Quinta Avenida. This luxury hotel is 12.1 mi (19.5 km) from Puerto Morelos Town Square and 12.2 mi (19.6 km) from Puerto Morelos Reef.

Rooms Make yourself at home in one of the 72 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining Enjoy Mexican cuisine at Casa Mayor, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Business, Other Amenities

Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Playa del Carmen? This hotel has 377 square feet (35 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Paradise Beach - 0.1 km / 0.1 mi
Maroma Beach - 0.4 km / 0.2 mi
Virgen Beach - 0.9 km / 0.5 mi
Playa Paraiso Golf Course - 3.1 km / 1.9 mi
El Manglar Golf Course - 5 km / 3.1 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya - 6.8 km / 4.2 mi
Tres Rios Ecopark - 9.3 km / 5.8 mi
El Camale�n Mayakoba Golf Course - 11.1 km / 6.9 mi
Gran Coyote Golf - 13.9 km / 8.6 mi
Dr. Alfredo Barrera Marin Botanical Garden - 15.4 km / 9.6 mi
Sanctuary of Hope and Time Capsule - 15.4 km / 9.6 mi
28 de Julio Square - 15.7 km / 9.8 mi
Guadalupe Church - 17.1 km / 10.6 mi
Playa 88 - 17.3 km / 10.8 mi
Playa Avenida Colosio - 17.6 km / 10.9 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 57 km / 35.4 mi
Cancun Intl. Airport (CUN) - 40.9 km / 25.4 mi

House Rules

Children welcome

Pets welcome

Smoking permitted

Parties and events allowed

Spoken Languages

Portuguese

English

Italian

French

Spanish

Know Before You Go:

• Pool access available from 7:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• A car is recommended for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees:

• Airport shuttle fee: MXN 3200 per vehicle (one-way, maximum occupancy 4)
• Pet deposit: MXN 4000 per stay
• Pet fee: MXN 4000 per pet, per stay
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: MXN 129.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes:

You'll be asked to pay the following charges at the property:

• Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Checkin Instructions:

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Parties and events are allowed on site
• Safety features at this property include a carbon monoxide detector and a smoke detector
• This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Checkin Time:

3:00 PM

Checkin End Time:

midnight

Checkin Minimum Age:

18

Checkout Time:

12:00 PM

Harta