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The hotel welcomes guests in a 4-storey building with a lift and 165 rooms. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests business requirements and provides a fax machine.

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