The complex was modernised in 2022. 1020 rooms are available to guests in a 6-storey main building and several auxiliary buildings. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the complex include a baggage storage service and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and 16 lifts. A number of shops, including a souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional facilities include a playroom. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a childcare service, medical assistance, 24-hour room service (for a fee), a laundry service, a hairdresser and a page service. A business centre with a flip chart and pens and photocopier is available.
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