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216 rooms are located on 9 storeys and can be reached by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Guests receive a welcome drink upon arrival. Guests can store valuables in the safe. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The apartment hotel has wheelchair-accessible facilities. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a babysitting service, a childcare service, a DVD hire service, a transfer service, room service, an alarm call service and a laundry service. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. Complimentary newspapers are available.

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