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The hotel welcomes guests in a 12-storey building with a lift and 125 non-smoking rooms. The reception desk is open round the clock. A cloakroom, a baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include medical assistance, room service (for a fee), an alarm call service, a laundry service and a hairdresser.

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