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Property Location With a stay at Playacar Palace All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This 4.5-star aparthotel is 5.9 mi (9.4 km) from Xcaret Eco Theme Park and 5.3 mi (8.5 km) from Xplor Theme Park.

Rooms Make yourself at home in one of the 201 guestrooms featuring iPod docking stations and free minibar items. 21-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This aparthotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the aparthotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo del Carmen - 0.1 km / 0.1 mi
Plaza Paraiso - 0.2 km / 0.1 mi
Quinta Avenida - 0.2 km / 0.2 mi
Playa del Carmen Main Beach - 0.4 km / 0.2 mi
Playa del Carmen Maritime Terminal - 0.4 km / 0.2 mi
Xaman Ha Aviary - 0.6 km / 0.4 mi
Mercado Playa del Carmen - 0.8 km / 0.5 mi
3D Museum of Wonders - 0.9 km / 0.6 mi
Central Square - 1 km / 0.6 mi
Calle Coraz�n - 1.1 km / 0.7 mi
Nuestra Senora del Carmen Catholic Church - 1.2 km / 0.7 mi
Quinta Alegr�a Shopping Mall - 1.4 km / 0.9 mi
Cenote Chaak Tun - 1.7 km / 1 mi
Pier Navega - 1.7 km / 1 mi
Mamitas Beach - 1.7 km / 1.1 mi

The nearest major airport is Cozumel Intl. Airport (CZM) - 33.3 km / 20.7 mi

House Rules

Children welcome

No pets or service animals

No smoking

Spoken Languages

Portuguese

English

French

Spanish

Know Before You Go:

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60�C/140�F; guestroom doors are sealed after cleaning.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Fees:

• Airport shuttle fee: MXN 2000 per person (roundtrip)
• Airport shuttle fee per child: MXN 2000 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Checkin Instructions:

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.

Special Checkin Instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided.

Checkin Time:

3:00 PM

Checkin End Time:

midnight

Checkin Minimum Age:

18

Checkout Time:

12:00 PM

Harta