Descrierea hotelului

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Hotel Puerto Palace is a 4-star hotel located in a quiet residential area in Puerto de la Cruz, in Tenerife at the feet of the magnificent valley of La Orotava. It is a unique setting a stone’s throw from the beach and very close to an area with restaurants, shops and leisure spots. The hotel offers the perfect atmosphere to enjoy your holidays.

Location

This propriety is located at 12 minutes away from the beach. Tenerife North Airport is 22 km away form the hotel.

Hotel facilities

8.000 m² garden, 3 swimming pools, heated pool for winter, children’s pool, restaurant, 2 bars, tennis court (extra charge), mini-golf, voley, sala de fitness, entertainment programs, acces to Wi-Fi, parking. Half Board Plus includes drinks: 1/4 l of house wine, 1/2 bottle of water or 1 glass of beer or soft drink. 

Room facilities

Private bathroom with shower and bath, hairdryer and toiletries, air conditioning, satellite TV, minibar (extra charge), free Wi-fi, balcony.

Cancellation Policy

If the booking is cancelled with more than 8 days before the arrival, no penalty;
If the booking is cancelled between 7 and 5 days before the arrival, the hotel charges 1 night as a penalty;
If the booking is cancelled between 4 and 1 days before the arrival, the hotel charges 2 nights as a penalty,
If the booking is cancelled with 24 hours before the arrival or no show, the hotel charges the full amount of the reservation.

Christmas / New Year / Semana Santa Cancellation

If the booking is cancelled with more than 15 days before the arrival, no penalty;            
If the booking is cancelled with 15 days before the arrival or no show, the hotel charges the full amount of the reservation.    

Early Booking Cancellation

If the booking is cancelled with more than 15 days before the arrival, the hotel charges 50% of total amount as a penalty
If the booking is cancelled with 15 days before the arrival or no show, the hotel charges the full amount of the reservation.

Harta