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Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park (no extra charge). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

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