The hotel has 500 rooms and 20 suites, which are located on 4 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests business requirements and provides a fax machine.
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