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The hotel has 328 rooms, including 11 junior suites, 11 suites and 298 double rooms, which are located on 7 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service and a safe. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a babysitting service (for a fee), a childcare service, a transfer service, room service, a laundry service, a hairdresser and a page service. A bicycle hire service (for a fee) gives guests the opportunity to explore the surrounding area independently. Daily newspapers are available for purchase. 2 conference rooms are available for lectures, presentations and meetings.

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