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Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.

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