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Located in the heart of Cancun’s hotel area, The Pyramid offers its guests restaurants and an outdoor pool. The bright and spacious rooms are air conditioned. The amenities available include a flat-screen TV with cable channels, safe and outdoor furniture. The full bathroom includes free toiletries and may either have a bath or shower. The Pyramid also features tennis courts and a fitness center as part of its facilities. Night entertainment with a show, nightclub and a shared lounge are also some of the features that guests will find here. The surroundings are good for practicing snorkeling, diving and windsurfing. La Isla Shopping Village, an elegant shopping mall featuring designer and brand shops, restaurants and bars, is 0.7 mi from the resort. Cancun International Airport can be reached in a 30-minute drive.When booking more than 7 rooms, different policies and additional supplements may apply.
WiFi is available in public areas and is free of charge.
Public parking is available on site (reservation is not possible) and costs USD 10 per day.
Pets are not allowed.
Children of all ages are allowed.Children 2 and under stay for free when using an available crib.Children 12 and under stay for free when using an existing bed.You haven't added any extra beds.Any type of extra bed or crib is upon request and needs to be confirmed by management.
Checkin Time: 15:00
Checkout End Time: 12:00

Hotel important information: Please inform The Pyramid Cancun by Oasis - All Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Guests under the age of 18 can only check in with a parent or official guardian. Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in. Upon check-in, guests will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Charges apply for adults between 18-25 years old staying from February to April. Cash Only. Policy is mandatory, per person and not refundable.) Government Sanitation Fee & Resort Fee: in addition to the reservation rate, once in the property (during the registration) you must cover a charge of $195.00 Mexican pesos per room per night. *Rates are subject to change without prior notice. 2 kids free per room (4-12 years old). New Exclusive Tour for Our Guests: Starting September 1st, 2025, enjoy the Jungle Cruise Adventure on Laguna Nichupté: • 90-minute themed boat ride • Live music, nature & pozol tasting • Fun for all ages • Dock tax: $10 USD per person (payable at Oasis Experiences)

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