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The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The apartment hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. To assist guests with their business and communication needs, the business centre offers a fax machine.

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